This Refund & Cancellation Policy (“Policy”) applies to all donations and payments made through the website https://shfoundation.in/ (“Site”), operated by Star Help Foundation, a public initiative of Shri Ram Sena Charitable Trust Aryavart (“we,” “our,” or “us”).
By making a donation or payment on our Site, you agree to the terms outlined in this Policy.
1. Donations
● All donations made to Star Help Foundation are voluntary and non-refundable.
● Once a donation is received, it will be utilized to support our charitable programs and activities, and therefore cannot be returned.
● We request donors to carefully check the details and amount before making a donation.
2. Duplicate Transactions
● In the rare event of a duplicate transaction or erroneous payment, please contact us within 7 working days at support@shfoundation.in with proof of payment.
● After verification, the excess amount (if applicable) will be credited to the original payment method within 7–10 business days.
3. Event or Program Registrations
● If you have paid for participation in a Star Help Foundation event, workshop, or program and are unable to attend, you may request a cancellation at least 3 days prior to the event date.
● In such cases, we may offer:
○ A full refund (if the request is received within the stated timeline), or
○ A credit transfer towards a future event.
● No refunds will be issued for no-shows or cancellations made after the event has started.
4. Technical Issues in Payment
● If your payment was deducted but you did not receive a confirmation, please contact us with transaction details.
● Once verified with our payment gateway provider, we will credit the refund within 7–10 business days.
5. How to Request a Refund
To request a refund or report an issue, email us at support@shfoundation.in with:
● Your name
● Contact details
● Date and amount of transaction
● Proof of payment (receipt/transaction ID)
6. Changes to This Policy
We reserve the right to amend or update this Policy at any time by posting the revised version on our Site. Your continued use of the Site after such changes indicates your acceptance of the updated Policy.
7. Contact Us
If you have any questions or concerns about this Refund Policy, our practices, or your dealings with this Site, please contact us:
Star Help Foundation
Email: support@shfoundation.in
Phone number : +91 - 7905143038
Website: www.shfoundation.in
Address : Bansi Pargana, Meeranpur, Sultanpur City S.O., Sultanpur, Uttar Pradesh, India- 228001
1. Donations
● All donations made to Star Help Foundation are voluntary and non-refundable.
● Once a donation is received, it will be utilized to support our charitable programs and activities, and therefore cannot be returned.
● We request donors to carefully check the details and amount before making a donation.
2. Duplicate Transactions
● In the rare event of a duplicate transaction or erroneous payment, please contact us within 7 working days at support@shfoundation.in with proof of payment.
● After verification, the excess amount (if applicable) will be credited to the original payment method within 7–10 business days.
3. Event or Program Registrations
● If you have paid for participation in a Star Help Foundation event, workshop, or program and are unable to attend, you may request a cancellation at least 3 days prior to the event date.
● In such cases, we may offer:
○ A full refund (if the request is received within the stated timeline), or
○ A credit transfer towards a future event.
● No refunds will be issued for no-shows or cancellations made after the event has started.
4. Technical Issues in Payment
● If your payment was deducted but you did not receive a confirmation, please contact us with transaction details.
● Once verified with our payment gateway provider, we will credit the refund within 7–10 business days.
5. How to Request a Refund
To request a refund or report an issue, email us at support@shfoundation.in with:
● Your name
● Contact details
● Date and amount of transaction
● Proof of payment (receipt/transaction ID)
6. Changes to This Policy
We reserve the right to amend or update this Policy at any time by posting the revised version on our Site. Your continued use of the Site after such changes indicates your acceptance of the updated Policy.
7. Contact Us
If you have any questions or concerns about this Refund Policy, our practices, or your dealings with this Site, please contact us:
Star Help Foundation
Email: support@shfoundation.in
Phone number : +91 - 7905143038
Website: www.shfoundation.in
Address : Bansi Pargana, Meeranpur, Sultanpur City S.O., Sultanpur, Uttar Pradesh, India- 228001